Alerts
  • The Mobility Authority Walk Up Centers and Call Center will be closed for the Christmas holiday Wednesday, December 24 and Thursday, December 25. We will resume regular hours on Friday, December 26. We will also be closed New Year’s Day on Thursday, January 1, with regular hours resuming on Friday, January 2. Payments can still be made online at PayMobilityBill.com or via our automated phone system at 512-410-0562.
  • Our newest Customer Service Walk-up location will be opening Monday, September 29. It will be located at 1321 Rutherford Ln, Suite 120, Austin, TX 78753.
  • We are aware of the smishing/phishing scams regarding outstanding toll charges. The Mobility Authority will never ask for personal information via text/email. Please do not click on links or respond to any suspicious messages that aren’t from any of the listed numbers. The Mobility Authority works diligently to protect our customers’ data.

    You can get the most up-to-date information about your Mobility Authority account at PayMobilityBill.com or call us at 833-762-8655 and request a callback.

Pay in Person

How to Pay in Person

To pay your invoice in person, visit one of our convenient walk-up centers:

1321 Rutherford Lane, Suite 120
Austin, TX 78753

12719 Burnet Road
Austin, Texas 78727

Monday – Friday: 7:00am – 7:00pm
Saturday: 9:00am – 2:00pm
Sunday: Closed

 

Additional Locations

You may also visit one of many participating stores to pay in person, please note there may be an added convenience fee associated. Find the location closest to you.

*Mobility Authority walk-up centers are closed on Mobility Authority recognized holidays. You can always pay your invoice online or via phone at (833) 762-8655.

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