Alerts
  • The Mobility Authority Walk Up Center and Call Center will be closed Friday, July 4 in observance of Independence Day. We will resume regular hours on Saturday, July 5.  Payments can still be made online at PayMobilityBill.com or via our automated phone system at 512-410-0562.
  • Our Ridgepoint walk-up center is closed as of May 18. If you need customer service assistance, please go to our Burnet location at 12719 Burnet Road, Austin, TX 78727, or call our call center at 833-762-8655.
  • 03/24/25: Due to a recent round of smishing/phishing scams, we are experiencing a higher-than-normal call volume. You can get the most up-to-date information about your Mobility Authority account at PayMobilityBill.com or call us at 833-762-8655 and request a callback.

    We are aware of the smishing/phishing scams regarding outstanding toll charges. The Mobility Authority will never ask for personal information via text/email. You may receive legitimate text messages from the following numbers: 38047, 27974,87038, 833-501-1743 or 512-575-3160. Please do not click on links or respond to any suspicious messages that aren’t from any of the listed numbers. The Mobility Authority works diligently to protect our customers’ data.

Pay in Person

How to Pay in Person

To pay your invoice in person, visit our convenient walk-up center:

12719 Burnet Road
Austin, Texas 78727

Monday – Friday: 7:00am – 7:00pm
Saturday: 9:00am – 2:00pm
Sunday: Closed

 

Additional Locations

You may also visit one of many participating stores to pay in person, please note there may be an added convenience fee associated. Find the location closest to you.

*Mobility Authority walk-up centers are closed on Mobility Authority recognized holidays. You can always pay your invoice online or via phone at (833) 762-8655.

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