Alerts
  • Our Ridgepoint walk-up center is closed as of May 18. If you need customer service assistance, please go to our Burnet location at 12719 Burnet Road, Austin, TX 78727, or call our call center at 833-762-8655.
  • 03/24/25: Due to a recent round of smishing/phishing scams, we are experiencing a higher-than-normal call volume. You can get the most up-to-date information about your Mobility Authority account at PayMobilityBill.com or call us at 833-762-8655 and request a callback.

    We are aware of the smishing/phishing scams regarding outstanding toll charges. The Mobility Authority will never ask for personal information via text/email. You may receive legitimate text messages from the following numbers: 38047, 27974,87038, 833-501-1743 or 512-575-3160. Please do not click on links or respond to any suspicious messages that aren’t from any of the listed numbers. The Mobility Authority works diligently to protect our customers’ data.

Board of Directors

The Mobility Authority Board of Directors is comprised of seven local community volunteers who are responsible for setting policies, identifying priority projects and ensuring the agency is operated in an efficient and effective manner.

The Governor appoints the Chairman, and the Commissioners Courts for both Travis and Williamson counties each appoint three members to serve on the Board.

Board members are active members of the community who are appointed to serve two-year terms and are not compensated for their service. The Board employs the Executive Director, James Bass, to manage the day-to-day operations of the organization.

Contact a Board Member

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