• 07/16/24: We are aware of the smishing scams regarding outstanding toll charges. The Mobility Authority will never ask for personal information via text and only send texts with account updates and to those who have opted in to QR Code Digital Billing and Electronic Invoices. Please do not click on links or respond to any suspicious messages. To get the most up to date information about your Mobility Authority account, visit or call us at (833) 762-8655. The Mobility Authority works diligently to protect our customers’ data.

Privacy Policy

This policy establishes how the Mobility Authority will use information we gather about you from your visit to this website.

This website is monitored to ensure proper operation and other like purposes. Unauthorized access is prohibited. Attempts to access and utilize this system for any reason other than its intended purposes are prohibited and may result in prosecution under the Computer Fraud and Abuse Act of 1986 or other applicable statutes and regulations.

We may collect and store information, namely, the number of visitors to the site, for analysis and statistical purposes. For example, we may count the number of visitors to the different sections of our site to help us make them more useful to visitors. This information is not reported or used in any manner that would reveal personally identifiable information and will not be released to any outside parties unless required to do so under applicable law(s).

Some features of our site may be available only through the use of a cookie. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer’s hard drive. Generally, we use cookies to remind us who you are and enable continued access to your account information so you do not have to re-enter it. Preference and options configurations in your browser determine if and how a cookie will be accepted. You can change those configurations on your computer if you desire. By changing your preferences, you can accept all cookies, you can be notified when a cookie is set, or you can reject all cookies. If you do so and cookies are disabled, you may be required to re-enter your information more often and certain features of our site may be unavailable.

By sending us an electronic mail message or filling out our web based form (i.e. a request for information), you may be sending us personal information (i.e. name, address). This information is public record under Title 5 of the Texas Government Code. The Mobility Authority may redirect the message to another government agency or person who is in a better position to respond to the message. The information contained in the message will be retained by the Mobility Authority in compliance with applicable law(s) and may be provided to third parties who request a copy.

In compliance with Section 552.137 of the Texas Government Code, other than addresses provided in relation to certain business activities as described in Section 552.137(c), an email address you provide to this website for the purpose of communicating with the Mobility Authority is confidential and may not be disclosed without your permission, except to another governmental body or federal agency.

With few exceptions, you are entitled on request to be informed about the information that we collect about you. Under Sections 552.021 and 552.023 of the Texas Government Code, you are also entitled to receive and review this information. Under Section 559.004 of the Texas Government Code, you are entitled to have us correct any information about you that is incorrect. The information we collect will be retained and maintained as required by applicable law(s) and may be subject to public disclosure.

Changes to Our Policy: This Privacy Policy is effective as of November 2, 2016. Any changes to our Privacy Policy will be communicated through our website at least 48 hours in advance of its effective date. Information collected before changes are made will be secured according to the previous Privacy Policy. The Mobility Authority reserves the right to change these policies at its discretion.

Your Consent: By using our website, you consent to the collection and use of information in the manner we describe.

If you have any questions or concerns about the online policy for this site or its implementation, you may contact us at [email protected].

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