Why Am I Getting Multiple Toll Bills?
In Texas, multiple transportation agencies are authorized to operate toll roads and do their own billing.
The Austin area has two toll authorities:
- Central Texas Regional Mobility Authority (Mobility Authority)
If you do not have an electronic tag and you drive on roads operated by the transportation agencies above, you might receive two separate bills, depending on which roads you use.
You could receive one bill from TxTag and one from the Mobility Authority’s billing service, called Cofiroute.
I have an electronic tag (ex. TxTAG) account, so why did I get a Pay By Mail statement?
If you have an electronic tag account but you do not have enough money in your tag account to cover your tolls, you will receive a statement in the mail that includes tolls charged at the higher Pay By Mail rates. The statement will also include a mailing fee. You will continue to be charged at the Pay By Mail rates until your electronic tag account is replenished. By signing up for AutoPay, your account will be automatically replenished when it gets to a preset low balance amount. You could also receive a Pay By Mail bill if your electronic tag was not detected on the toll road and your license plate does not match an existing tag account.
WHO IS THE CENTRAL TEXAS REGIONAL MOBILITY AUTHORITY?
The Mobility Authority operates, maintains and collects tolls on 183A, 290 Toll, the MoPac Express Lane and the 71 Toll Lane.
WHO IS MSB?
Municipal Services Bureau is a private corporation that processed Pay By Mail toll bills for the Mobility Authority. The Mobility Authority has transitioned to a new provider that process all transactions as of November 18, 2018.
WHO IS COFIROUTE?
Cofiroute is a private corporation that processes Pay By Mail toll bills for the Mobility Authority for toll transactions beginning November 18, 2018.
WHO IS TXTAG?
TxTag is operated by the Texas Department of Transportation. It manages all toll transactions on Loop 1, SH 45 N, SH 45 SE and SH 130 in the Austin area and TxTag tag transactions anywhere in the state. TxTag toll bills can be resolved by visiting TxTag.org or by calling 1-888-468-9824.
WHO IS TOLLTAG?
TollTag is operated by the North Texas Tollway Authority in Dallas. Learn more or contact them here.
WHO IS EZ TAG?
EZ TAG is operated by the Harris County Toll Road Authority in Houston. Learn more or contact them here.
WHO IS K-TAG?
K-Tag is operated by the Kansas Turnpike Authority in Kansas. Learn more or contact them here.
WHO IS PIKEPASS?
Pikepass is operated by the Oklahoma Turnpike Authority in Oklahoma. Learn more or contact them here.