To our Valued Customers: At times we experience high call volumes resulting in long wait times, we regret this inconvenience. Customers who want to simply make a payment are encouraged to do so online. If you need to speak to a Customer Service Agent, please note that currently, the days with the shortest call wait times are Wednesday and Thursday, and afternoons are better than mornings. 

An Important Note to TxTag Customers: If you are a TxTag customer and have questins about a Mobility Authority Pay By Mail invoice you received, please call TxTag at 1-888-468-9824 or visit their website at TxTag.org for assistance. The Mobility Authority has resumed normal billing processes that were halted during TxTag's back office transition. The Mobility Authority customer service team has very limited access to TxTag customer information as we are not the owner of TxTag.