Important Notice to TxTag Customers: The Mobility Authority has resumed normal billing processes that were halted during TxTag's bacoffice transition. During that time, many TxTag holders removed their credit cards or stopped the AutoPay function on their accounts, which will result in customers receiving Pay By Mail bills from the Mobility Authority. These invoices could include transactions as far back as August 1, 2021. Due to the volume of transactions, customers may receive multiple bills as we work through the backlog. Rest assured, these are not duplicate transactions. However, to ensure there are no additional fees, you will need to pay these specific bills directly with the Mobility Authority. 

If you have a TxTag, please call TxTag at 1-888-468-9824 or visit their website at TxTag.org for assistance with correcting your account. The Mobility Authority customer service team has very limited access to TxTag's customer information as we are not the owner/issuer of TxTag.