Alerts
  • The Mobility Authority Walk Up Center and Call Center will be closed Thursday, June 19 in observance of Juneteenth. We will resume regular hours on Friday, June 20.  Payments can still be made online at PayMobilityBill.com or via our automated phone system at 512-410-0562.
  • Our Ridgepoint walk-up center is closed as of May 18. If you need customer service assistance, please go to our Burnet location at 12719 Burnet Road, Austin, TX 78727, or call our call center at 833-762-8655.
  • 03/24/25: Due to a recent round of smishing/phishing scams, we are experiencing a higher-than-normal call volume. You can get the most up-to-date information about your Mobility Authority account at PayMobilityBill.com or call us at 833-762-8655 and request a callback.

    We are aware of the smishing/phishing scams regarding outstanding toll charges. The Mobility Authority will never ask for personal information via text/email. You may receive legitimate text messages from the following numbers: 38047, 27974,87038, 833-501-1743 or 512-575-3160. Please do not click on links or respond to any suspicious messages that aren’t from any of the listed numbers. The Mobility Authority works diligently to protect our customers’ data.

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Quote Release Form: By submitting this form, I hereby grant to Central Texas Regional Mobility Authority the right and license to use my name, comments, and demographic information such as age or hometown in their materials for internal and external audiences. These materials include but are not limited to advertisements, brochures, news releases, magazines, newspapers, newsletters, videos and Web sites.

1

Burnet Walk-Up Counter

(Located in TxTag Service Center)

Address

12719 Burnet Road
Austin, Texas 78727
Get Directions

Operation Hours

Mon - Fri: 7:00am - 7:00pm
Sat: 9:00am - 2:00pm
Sun: Closed

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