Alerts
  • The Mobility Authority Walk Up Centers and Call Center will be closed for the Christmas holiday Wednesday, December 24 and Thursday, December 25. We will resume regular hours on Friday, December 26. We will also be closed New Year’s Day on Thursday, January 1, with regular hours resuming on Friday, January 2. Payments can still be made online at PayMobilityBill.com or via our automated phone system at 512-410-0562.
  • Our newest Customer Service Walk-up location will be opening Monday, September 29. It will be located at 1321 Rutherford Ln, Suite 120, Austin, TX 78753.
  • We are aware of the smishing/phishing scams regarding outstanding toll charges. The Mobility Authority will never ask for personal information via text/email. Please do not click on links or respond to any suspicious messages that aren’t from any of the listed numbers. The Mobility Authority works diligently to protect our customers’ data.

    You can get the most up-to-date information about your Mobility Authority account at PayMobilityBill.com or call us at 833-762-8655 and request a callback.

To Our Valued Customers

All Articles
December 27, 2018

Recently toll bills with an Original Bill Date between 11/23/18 and 11/26/18 were mailed out with incorrect due dates printed on the bills ranging from 12/23/18 through 12/26/18. 
 
The correct due date for those notices is 1/18/19.  

We have applied an additional 30 day grace period to these bills.  Therefore no late fees will be assessed until 2/18/19.
 
We apologize for the error.  We value your time and appreciate your patience.

If you have questions specific to these bills or billing dates, please call 888-811-4565. Please note, you may experience longer than usual wait times. 

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