Alerts
  • The Mobility Authority Walk Up Center and Call Center will be closed Thursday, June 19 in observance of Juneteenth. We will resume regular hours on Friday, June 20.  Payments can still be made online at PayMobilityBill.com or via our automated phone system at 512-410-0562.
  • Our Ridgepoint walk-up center is closed as of May 18. If you need customer service assistance, please go to our Burnet location at 12719 Burnet Road, Austin, TX 78727, or call our call center at 833-762-8655.
  • 03/24/25: Due to a recent round of smishing/phishing scams, we are experiencing a higher-than-normal call volume. You can get the most up-to-date information about your Mobility Authority account at PayMobilityBill.com or call us at 833-762-8655 and request a callback.

    We are aware of the smishing/phishing scams regarding outstanding toll charges. The Mobility Authority will never ask for personal information via text/email. You may receive legitimate text messages from the following numbers: 38047, 27974,87038, 833-501-1743 or 512-575-3160. Please do not click on links or respond to any suspicious messages that aren’t from any of the listed numbers. The Mobility Authority works diligently to protect our customers’ data.

A Message to Our Valued Customers

All Articles
June 25, 2018
Valued Customers,

Due to a recent system upgrade, MoPac Express Lane transactions are experiencing a longer than normal processing time. This delay to ensure system accuracy has impacted when transactions are billed via Pay By Mail.

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