Alerts
  • Our Ridgepoint walk-up center is closed as of May 18. If you need customer service assistance, please go to our Burnet location at 12719 Burnet Road, Austin, TX 78727, or call our call center at 833-762-8655.
  • 03/24/25: Due to a recent round of smishing/phishing scams, we are experiencing a higher-than-normal call volume. You can get the most up-to-date information about your Mobility Authority account at PayMobilityBill.com or call us at 833-762-8655 and request a callback.

    We are aware of the smishing/phishing scams regarding outstanding toll charges. The Mobility Authority will never ask for personal information via text/email. You may receive legitimate text messages from the following numbers: 38047, 27974,87038, 833-501-1743 or 512-575-3160. Please do not click on links or respond to any suspicious messages that aren’t from any of the listed numbers. The Mobility Authority works diligently to protect our customers’ data.

Qualified Veteran Hardship Registration Form

The Mobility Authority’s Qualified Veteran Discount Program is limited to one (1) vehicle per qualified veteran except in the case of a hardship. A hardship exemption may be granted by the Mobility Authority based on the particular facts and circumstances presented by each applicant. If you believe being limited to one vehicle will result in a hardship specific to you, please include all relevant information supporting your need for a second exemption in the registration form on this page so that your application may be fully evaluated. Hardship allowances will be decided on a case-by-case basis.

Sign Up for the CTRMA Newsletter