Alerts
  • The Mobility Authority Walk Up Centers and Call Center will close early at 5:00pm Tuesday, December 9, for company training. We will resume regular hours on Wednesday, December 10. Payments can still be made online at PayMobilityBill.com or via our automated phone system at 512-410-0562.
  • Our newest Customer Service Walk-up location will be opening Monday, September 29. It will be located at 1321 Rutherford Ln, Suite 120, Austin, TX 78753.
  • We are aware of the smishing/phishing scams regarding outstanding toll charges. The Mobility Authority will never ask for personal information via text/email. Please do not click on links or respond to any suspicious messages that aren’t from any of the listed numbers. The Mobility Authority works diligently to protect our customers’ data.

    You can get the most up-to-date information about your Mobility Authority account at PayMobilityBill.com or call us at 833-762-8655 and request a callback.

Innovation Program

The Mobility Authority is leveraging emerging technology and new ideas to be the most innovative it can be. The Innovation Program assesses trends, investigates new ideas, explores new technologies, researches and pilots new concepts and document results.

Enhancing Mobility Through Innovation

Icons overlaying a city

Since its founding in 2002, the Mobility Authority has been a leader in deploying and investing in new technology. From breaking new ground all-electronic tolling to introducing congestion pricing – express lanes to Central Texas, the Mobility Authority has a history of harvesting new ideas to improve roadway safety and expand mobility options. With each innovation, the Mobility Authority learns and adapts, producing insight that can be of great value to the Authority, community leaders, partner agencies, the transportation industry and many others. Here, the innovation program shares its critical strategies and plans, findings of its research, concept studies, pilot projects and other technological enhancements.

Graphic depicting the innovation process

Information and Resources

Innovation and Technology Plan

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