Alerts
  • The Mobility Authority Walk Up Centers and Call Center will close early at 5:00pm Tuesday, December 9, for company training. We will resume regular hours on Wednesday, December 10. Payments can still be made online at PayMobilityBill.com or via our automated phone system at 512-410-0562.
  • Our newest Customer Service Walk-up location will be opening Monday, September 29. It will be located at 1321 Rutherford Ln, Suite 120, Austin, TX 78753.
  • We are aware of the smishing/phishing scams regarding outstanding toll charges. The Mobility Authority will never ask for personal information via text/email. Please do not click on links or respond to any suspicious messages that aren’t from any of the listed numbers. The Mobility Authority works diligently to protect our customers’ data.

    You can get the most up-to-date information about your Mobility Authority account at PayMobilityBill.com or call us at 833-762-8655 and request a callback.

Gravity Digital Solutions LLC

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Contact
Karthik Sivakoti
Address
2918 Desert Candle Drive, Round Rock, TX 78681
Phone
(562) 852-4890
Email
[email protected]
Scope of Work
Tolling Infrastructure: Both roadside systems and backend systems (details below) Roadside: All Electronic Tolling, Open Road Tolling, Multi-Lane Free Flow, Managed Lanes Solution for reducing congestion, Image Review (OCR and MIR), Vehicle Fingerprinting, Toll evaders Fraud detection, Independent image-based transaction reconciliation system, Lane Performance KPI/ SLA audit, Manual Image Review Processing, Crash Prediction and Analytics, Connected Vehicles infrastructure, Predictive Roadside Equipment monitoring and alerting system, Smart Mobility - Integration with Parking, airports; Edge based transaction creation; LLM based self-healing infrastructure, Roadside to BOS integration, Next-Gen Tolling Solutions - DSRC, BLE Beacons, GNSS. Back Office: Interoperability (CUSIOP, E-ZPass, NIOP), Data Migration, Transaction Pre-Audit, Transaction Processing - AVI, Video, Mixed, Account Types - Pre-Paid and Post-Paid, Shift and Role Management, Bank Deposits, Inventory Management, Digital Payment Processing, Auto Replenishment (Batch and real-time), customer correspondence, Invoicing & Escalation, Pre-Collection, Skip tracing, Collections (multiple agencies), Registration Hold, Registration Suspension, DL Suspension, Violation notices and Civil Litigation/ Penalties, 3rd party vendor integration - DMV, OOS, Collection Agency, Lockbox, etc, Multi-agency support, BAI File Processing, IVR, Mobile, Chatbot and Website, Customer Service Operations Support, BOS Operations training and development. Other services: Program and Project Management, Independent Verification and Validation/ Quality Management, Big-data implementation - Revenue Assurance, Payment Prediction, Staff Augmentation, IT Business Partnering, Technology Innovation, IT and Helpdesk services. Artificial Intelligence: Machine learning models, computer vision systems, neural compression algorithms, predictive analytics, and custom model development AI Governance & Testing: AI system validation, bias detection, regulatory compliance monitoring, and performance benchmarking with tolling subject matter expertise Agentic AI: Autonomous AI systems for decision-making and workflow automation Cloud Infrastructure: Multi-cloud architecture, auto-scaling, edge computing, and container orchestration Data Intelligence: Real-time data processing, analytics platforms, and business intelligence solutions
Business Established
2022
Bonding Capacity
We can provide bonding capacity information upon project award

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